Last Updated: July 25, 2023


To support delivery of our Services, ABXR Labs, Inc. (“ArborXR”), may engage and use data processors with access to certain Customer Data (each, a “Subprocessor”). This page provides important information about the identity, location, and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the Terms of Service (or if applicable, the superseding written agreement between Customer and ArborXR) (the “Agreement”).

ArborXR currently uses third party Subprocessors to provide certain infrastructure services and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, ArborXR performs diligence to evaluate their privacy, security, and confidentiality practices, and executes an agreement implementing its applicable obligations. Unless otherwise specified in the Agreement, ArborXR may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:

Subprocessor Name Purpose of Subprocessing Location of Subprocessor
Vitally, Inc. Customer Success Platform United States
TMD Technology Limited Business Intelligence United Kingdom
Stripe Inc. Payment Processing United States
Slack Technologies Internal Communication United States
Shortcut Software Company Project Management Software United States
Functional Software, Inc. Error Tracking United States
Twilio Inc. Email Delivery United States
PostHog, Inc. Product Analytics United States
Intercom, Inc. Customer & Technical Support United States
Pineapple Technology Ltd. Incident Management and Status Page United Kingdom
HubSpot Inc. Customer Relationship Management (CRM) United States
Google LLC Cloud and Workspace Provider United States
Chargebee Inc. Subscription Management United States
Aiven Inc. Managed Timescale Database Provider United States
84codes AB Managed Queue Service Provider European Union

As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.