Remote Support Across Your Full Fleet
ArborXR Remote Assistance gives your support team eyes and ears in the room with casting, real-time camera streaming, two-way audio, and full fleet visibility from one portal.
Full Visibility into Any Device
- Casting
- Talk Directly to Users
- Device Audio Playback
- View Real-Time Video Feed
- Stream in Any Browser
- Supported on Meta AI Glasses
Remote Assistance
Remote Assistance gives your team eyes, ears, and a voice inside every headset and pair of glasses you manage. See what the wearer sees, hear what they hear, and talk them through it in real time, across every device ArborXR supports, including Meta AI glasses.
"As we scale XR training across the enterprise, ArborXR stands out as the best enterprise MDM solution on the market."
Mohsen Khurasany, Senior Manager, XR Innovation & Content
See Exactly What Users Are Seeing in the Headset
Monitor progress in real-time, guide them through VR experiences, and troubleshoot problems quickly.
Talk to Your Team, They Talk Back
Talk to the wearer through the device’s speaker and hear them back through the device’s mic.
Be There Without Being There
Stream the wearer's point of view live, straight to the ArborXR portal in any browser, for hands-free, point-of-view expert assistance
Hear What's Happening in the App
Hear what the device is actually playing such as app audio separate from voice. If something sounds wrong, your support team hears it for themselves.
Remotely Launch Content
Remotely launch applications, 360 videos, and WebXR links to a headset from the portal. Get users into the right experience without walking them through menus.
Remotely Reboot Devices
Restart any device from the portal to resolve issues remotely.
Remotely Shut Down Devices
Power off devices at the end of a session or to save battery overnight. Available on PICO and Horizon managed services devices.
Why Customers Choose Us
We bring more to the table than just an enterprise platform.
We’re the leading enterprise XR device management platform, preferred by Qualcomm and trusted by 50+ Fortune 500 companies.
XR Solution Experts
We connect you with the best providers, resellers, and developers to ensure your XR program is successful.
Our Team
We’re known for our friendly & responsive team. We provide clear communication, access to our product team, and a transparent roadmap.
“If you are a company thinking of launching VR initiatives, you have to have an MDM. I can’t imagine having more than five to six headsets and not having data from them on ArborXR. It’s a game changer for us.”
Experience World-Class XR Device Management
See a live demo now and discover a better way to manage VR & AR devices.
Do More with ArborXR
One solution to rule them all. Headsets over headaches.
Set up a variety of VR and AR devices, configure settings, keep them up-to-date, and monitor your inventory.
Rest easy knowing ArborXR was built with enterprise-level security and in direct partnership with a number of Fortune 500 companies.
Maintain complete control of your organization. Administer account settings, user permissions, billing, and more.