Last Updated: July 25, 2023
Subprocessors
To support delivery of our Services, ABXR Labs, Inc. (“ArborXR”), may engage and use data processors with access to certain Customer Data (each, a “Subprocessor”). This page provides important information about the identity, location, and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the Terms of Service (or if applicable, the superseding written agreement between Customer and ArborXR) (the “Agreement”).
ArborXR currently uses third party Subprocessors to provide certain infrastructure services and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, ArborXR performs diligence to evaluate their privacy, security, and confidentiality practices, and executes an agreement implementing its applicable obligations. Unless otherwise specified in the Agreement, ArborXR may use the following Subprocessors to host Customer Data or provide other infrastructure that helps with delivery of our Services:
Subprocessor Name | Purpose of Subprocessing | Location of Subprocessor |
---|---|---|
Vitally, Inc. | Customer Success Platform | United States |
TMD Technology Limited | Business Intelligence | United Kingdom |
Stripe Inc. | Payment Processing | United States |
Slack Technologies | Internal Communication | United States |
Shortcut Software Company | Project Management Software | United States |
Functional Software, Inc. | Error Tracking | United States |
Twilio Inc. | Email Delivery | United States |
PostHog, Inc. | Product Analytics | United States |
Intercom, Inc. | Customer & Technical Support | United States |
Pineapple Technology Ltd. | Incident Management and Status Page | United Kingdom |
HubSpot Inc. | Customer Relationship Management (CRM) | United States |
Google LLC | Cloud and Workspace Provider | United States |
Chargebee Inc. | Subscription Management | United States |
Aiven Inc. | Managed Timescale Database Provider | United States |
84codes AB | Managed Queue Service Provider | European Union |
As our business grows and evolves, the Subprocessors we engage may also change. We will endeavor to provide the owner of Customer’s account with notice of any new Subprocessors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.